66bat Privacy
Policy
At 66bat, your personal data is treated with the highest level of care. This Privacy Policy explains precisely what information we collect, how we use it, who we share it with, and the rights you hold as a player on Bangladesh's leading online betting platform.
Data We Collect
1.1 Registration Data
When you create a 66bat account, we collect the information you provide during the registration process. This includes your full legal name, date of birth, Bangladeshi mobile phone number, email address, and any username you choose. This data is required to establish and maintain your account and to verify that you meet the minimum age requirement of 18 years.
1.2 Identity Verification (KYC) Data
As part of our Know Your Customer (KYC) obligations, 66bat may request copies of government-issued identity documents such as your Bangladesh National Identity Card (NID), passport, or driving licence. We may also request proof of address and proof of ownership of any payment method you use. KYC documents are processed securely and stored in encrypted form.
1.3 Financial and Transaction Data
We collect details of all financial transactions conducted through your 66bat account, including deposit and withdrawal amounts, dates, payment method identifiers (e.g., the registered bKash, Nagad, Rocket, or Upay mobile number or bank account number), and transaction reference numbers. We do not store full payment card numbers. All transaction records are retained for the period specified in Section 6 of this policy.
1.4 Betting and Activity Data
66bat maintains records of your betting activity on the platform, including wagers placed, games played, stakes and returns, bonus credits claimed and wagered, and session duration and frequency. This data is used to deliver your service, detect irregular patterns, and fulfil responsible gaming obligations.
1.5 Technical and Device Data
When you access the 66bat platform, our systems automatically collect certain technical data including your IP address, browser type and version, device type (mobile, tablet, desktop), operating system, referring URL, and pages viewed. This data helps us optimise platform performance, detect fraud, and ensure the security of your account.
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration Data | Name, DOB, email, mobile number | Provided by you at sign-up |
| KYC Documents | NID, passport, proof of address | Uploaded on request |
| Financial Data | Deposit/withdrawal records, bKash/Nagad number | Generated through platform use |
| Betting Activity | Wagers, games, session history | Generated through platform use |
| Technical Data | IP address, device type, browser | Automatically collected |
| Communications | Live chat transcripts, support emails | Provided by you via support channels |
1.6 Communications Data
If you contact 66bat through live chat, email, or any other support channel, we retain records of that communication including the content of messages, timestamps, and any account data referenced during the interaction. These records are used to resolve your query, train our support staff, and maintain a complete history of player-support interactions.
How We Use Your Data
2.1 Service Delivery
The primary purpose for which 66bat processes your personal data is to deliver the services you have signed up for — including account management, processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer, granting access to betting markets and casino games, administering bonuses and promotions, and providing 24/7 customer support.
2.2 Identity Verification and Fraud Prevention
Your personal data is used to verify your identity, confirm that you meet the minimum age requirement of 18 years, and ensure that only the legitimate account holder accesses and transacts through each account. 66bat uses automated and manual processes to detect and prevent fraudulent activity, money laundering, and other illegal conduct.
2.3 Regulatory Compliance
Certain data processing activities are carried out to comply with applicable legal and regulatory requirements, including anti-money laundering (AML) checks, transaction monitoring, record-keeping obligations, and the fulfilment of any disclosure requests from competent authorities acting under valid legal authority.
2.4 Platform Improvement
Aggregated, anonymised usage data — including browsing patterns, feature engagement, and device statistics — is analysed to improve the platform's performance, reliability, and user experience. This analysis does not identify individual players and is used solely to guide product and technical development decisions.
2.5 Responsible Gaming Monitoring
66bat uses your betting and session activity data to monitor for indicators of problematic gambling behaviour. Where such indicators are detected, our responsible gaming team may reach out to offer support tools such as deposit limits, cooling-off periods, or self-exclusion. This processing is carried out in your interest and in accordance with our responsible gaming obligations.
2.6 Marketing Communications
With your consent, 66bat may use your contact details to send you relevant promotions, bonus offers, and platform updates by email or in-platform notification. You may withdraw consent for marketing communications at any time by updating your communication preferences in the account dashboard or by contacting support. Withdrawal of marketing consent does not affect the processing of data for other purposes described in this policy.
Data Sharing
3.1 Payment Processing Partners
To process deposits and withdrawals, 66bat shares relevant financial data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. The data shared is limited to what is necessary to complete the specific transaction requested and is governed by each provider's own privacy and security policies.
3.2 Game and Software Providers
The casino games and betting products available on 66bat are powered by third-party software providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. A limited set of technical identifiers — such as a pseudonymous player ID — may be shared with these providers to deliver gameplay, record outcomes, and return results. Your full name, contact details, and financial information are not shared with game providers.
3.3 Legal and Regulatory Disclosure
66bat may disclose personal data to law enforcement agencies, financial intelligence units, courts, or other competent authorities when required to do so by applicable law, court order, or valid regulatory directive. Any such disclosure will be limited to the minimum data necessary to satisfy the legal obligation and will be documented in our compliance records.
3.4 Service Providers and Contractors
66bat works with a number of trusted technology and operational service providers — including hosting companies, cybersecurity firms, customer support platforms, and analytics tools — who may process player data on our behalf. All such providers are subject to data processing agreements that prohibit them from using your data for any purpose beyond the specific service they provide to 66bat.
3.5 Business Transfers
In the event that 66bat undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. In such circumstances, 66bat will make reasonable efforts to ensure continuity of this Privacy Policy and to notify registered players of any material change in how their data is handled.
Data Security
5.1 Encryption in Transit and at Rest
All data transmitted between your browser or app and the 66bat servers is encrypted using Transport Layer Security (TLS). Sensitive data stored on our servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption. Passwords are never stored in plain text; they are hashed using a secure one-way algorithm with per-user salting.
5.2 Access Controls
Access to player data within 66bat's internal systems is restricted on a strict need-to-know basis. Staff members are granted access only to the specific data required to perform their job functions. All internal access is logged and subject to periodic audit. Privileged access to production systems requires multi-factor authentication.
5.3 Security Monitoring
66bat operates continuous security monitoring of its platform infrastructure. This includes intrusion detection systems, automated alerting for anomalous activity, and regular vulnerability assessments. Detected threats are triaged and addressed by our security team in accordance with our incident response procedures.
5.4 Data Breach Response
In the event of a confirmed data breach that poses a risk to player rights or freedoms, 66bat will act promptly to contain the incident, assess its scope, and notify affected players without undue delay. Notifications will be sent to your registered email address and will include a description of the breach, the categories of data affected, the likely consequences, and the steps taken to address it.
5.5 Your Role in Security
While 66bat takes comprehensive measures to protect your data, you also play a critical role in keeping your account secure. You are responsible for maintaining the confidentiality of your login credentials and for using a strong, unique password. 66bat will never ask you for your password via email, live chat, or phone. If you suspect that your account has been compromised, contact 66bat support immediately via live chat.
Data Retention
6.1 Active Accounts
For as long as your 66bat account remains active, we retain all data associated with your account — including registration details, KYC documents, transaction records, and betting history — to provide uninterrupted service, comply with legal obligations, and support any dispute resolution that may arise.
6.2 Closed or Suspended Accounts
Following the closure or permanent suspension of a 66bat account, we retain your personal data for a minimum period of five (5) years from the date of closure. This retention period is required to comply with financial record-keeping obligations, to support the investigation of any historical disputes or fraud claims, and to uphold our AML and KYC responsibilities. After this period, data that is no longer required for a legitimate purpose is securely deleted or anonymised.
6.3 Transaction Records
Individual transaction records — including deposits, withdrawals, wager settlements, and bonus credits — are retained for a minimum of five (5) years following the date of the transaction. This applies regardless of whether the associated account remains active or has been closed.
6.4 Support Communications
Records of live chat sessions, email correspondence, and other support interactions are retained for a period of three (3) years from the date of the interaction. These records may be referenced in the event of a dispute or complaint arising from the original interaction.
6.5 Deletion Requests
You may request the deletion of your personal data at any time by contacting 66bat support. We will assess your request and delete or anonymise data that we are not legally required to retain. Data that falls within a mandatory retention period (as described above) cannot be deleted until that period has elapsed, at which point it will be removed in accordance with our data disposal procedures. We will confirm the outcome of your deletion request in writing within 30 days of receipt.
Your Privacy Rights
7.1 Right of Access
You have the right to request a copy of the personal data that 66bat holds about you. Upon a valid access request, we will provide you with a summary of the categories of data held, the purposes for which it is processed, how long it will be retained, and whether it has been shared with any third parties.
7.2 Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. Many registration details — such as your email address and mobile number — can be updated directly in your account settings. For corrections to KYC or identity data, please contact the support team with supporting documentation.
7.3 Right to Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent on which processing is based, or where you object to processing and there are no overriding legitimate grounds. Erasure requests are subject to the mandatory retention periods described in Section 6.
7.4 Right to Restrict Processing
In certain circumstances — such as where you contest the accuracy of data we hold, or where processing is unlawful but you prefer restriction over deletion — you may request that we restrict the processing of your data. During any restriction period, we will continue to store your data but will not actively process it except to defend or establish a legal claim.
7.5 Right to Data Portability
Where processing is carried out by automated means on the basis of your consent or a contract, you have the right to receive a copy of your data in a structured, commonly used, machine-readable format. You may also request that we transmit this data directly to another service provider where technically feasible.
7.6 Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect. You also have the right to object to processing carried out on the basis of legitimate interests, in which case 66bat will assess whether its legitimate interests override your rights and inform you of the outcome.
7.7 Withdrawing Consent
Where 66bat processes your data on the basis of your consent — such as for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal, nor does it affect data processed under other legal bases such as contractual necessity or legal obligation.
Contact & Updates
8.1 Contacting 66bat About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 66bat support team through one of the following channels:
- Live Chat: Available 24/7 through your 66bat account dashboard — our fastest response channel.
- Email: [email protected] — responses within 24 hours during standard operating hours (BST, UTC+6).
Please include your registered email address or mobile number in any privacy-related enquiry so that we can locate your account and respond accurately. We will acknowledge all privacy requests within 5 business days and aim to resolve them in full within 30 calendar days.
8.2 Updates to This Policy
66bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable regulations. Whenever this policy is updated, the revised version will be published on this page with an updated effective date. Where a change is material — for example, a new category of data being collected or a new purpose for which existing data is used — we will notify registered players via their registered email address or through a prominent in-platform notice. Your continued use of 66bat after a policy update constitutes acceptance of the revised terms.
8.3 Children's Privacy
The 66bat platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from persons under 18. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has submitted personal data to 66bat, please contact us immediately via live chat or at [email protected].
8.4 Links to Third-Party Sites
The 66bat platform may contain references to third-party payment providers and game suppliers. This Privacy Policy applies solely to data processed by 66bat and does not extend to any third-party websites, apps, or services that you access through links or integrations on the 66bat platform. We encourage you to review the privacy policies of any third-party services before submitting personal information to them.
Your Data Is Safe — Start Playing
Now that you understand how 66bat protects your privacy, explore our cricket betting markets, premium slots, and live casino games. For any questions, our FAQ and support team are always available.